Privacy Policy

Privacy Policy raja11
Protection of Your Personal Data

At raja11, your privacy is more than a legal obligation — it is a responsibility we take to heart. This document clearly explains how we collect, use, store, and protect every piece of personal information you entrust to us.

Last Updated: 1 January 2026 256-bit SSL Language: Malay (Malaysia)

256-bit
SSL Encryption
24/7
Security Monitoring
0
Sale of Data to Third Parties
500K+
Member Data Protected

Six Pillars of Protection raja11 Privacy

We don't just talk about privacy – we put it into practice through six core measures that protect every raja11 member every day.

Full Data Encryption

All data transmitted between your device and raja11's servers is encrypted using 256-bit SSL technology. This means no one can intercept or read your information while it is in transit.

No Data Sales

Raja11 has never and will never sell, rent, or commercialize members' personal data to any third party for marketing purposes without your consent. Your data belongs to you entirely.

Secure Storage

All personal information is stored on servers protected by multiple layers of security, including industry-grade firewalls and real-time suspicious activity monitoring.

Strict Access Control

Only specifically authorised raja11 staff may access members' personal data, and only to the extent necessary to perform their duties. All access is logged and monitored.

Right to Update Data

You may update, correct, or request the deletion of your personal data at any time through your account or by contacting our support team. We will process your request within the stipulated timeframe.

Breach Notification

In the event of any security incident involving your data, raja11 is committed to notifying you within the timeframe required by applicable data protection laws.


This Privacy Policy was last updated on 1 January 2026. Please check this page from time to time for the latest version.

01 Introduction

Raja11 ("we", "the platform", or "raja11") respects the privacy of every individual who uses our services. This Privacy Policy explains in detail how we collect, process, store, and protect your personal data when you register, log in, or use any part of the raja11 platform at raja11.win.

This document is prepared in line with international data protection best practices and is intended to give you full clarity on your rights as a data owner. We believe transparency is the foundation of trust, and your trust is raja11's most valuable asset.

By using the raja11 platform, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, you should not use our services.

This Privacy Policy should be read together with Terms and Conditions raja11. Together, these two documents form the complete agreement between you and raja11.

02 Information We Collect

Raja11 collects various types of information depending on how you interact with our platform. Below are the main categories of data we collect:

2.1 Information You Provide Directly

Data Type Example Purpose
Identity Information Full name, date of birth, ID number Identity verification (KYC)
Contact Information Email address, phone number Account & support communications
Financial Information Bank name, account number (partially masked) Processing deposits & withdrawals
KYC Documents IC photo, passport, bank statement Age & identity verification

2.2 Information Collected Automatically

  • Technical Data: IP address, browser type, operating system, screen resolution.
  • Usage Data: Pages visited, session duration, games played, login time and frequency.
  • Device Data: Device ID, phone model, app version (for mobile app users).
  • Approximate Location Data: Country and city based on IP address, not precise GPS location.

Raja11 not collect your precise GPS location data. Location data we collect is only at the country/city level for security and service area verification purposes.

03 How We Use Your Data

Every piece of data we collect has a clear and legitimate purpose. raja11 uses your information for the following purposes:

  • Account Management: Create and manage your account, verify your identity, and securely process financial transactions.
  • Service Provision: Enables you to access all games, promotions, and features on the raja11 platform.
  • Platform Security: Detect and prevent fraud, money laundering, unauthorised access, and activities that violate our Terms and Conditions.
  • Service Communications: Send important notifications regarding your account, transactions, promotions, and policy updates.
  • Service Improvement: Analyse usage patterns to improve the interface, introduce new features, and enhance the overall user experience.
  • Legal Compliance: Fulfil reporting and compliance requirements set by the relevant authorities.
  • Customer Support: Provide more effective assistance when you contact our support team.

Raja11 does not use your data to make automated decisions that significantly affect you without human review. Any account termination or suspension action involves a review by our team.

04 Sharing Information with Third Parties

Raja11 does not sell or transfer your personal data to third parties for commercial purposes. However, there are limited situations where we may need to share your information with selected third parties:

4.1 Trusted Service Providers

We work with third-party service providers who help us operate the platform, including payment gateway providers, KYC solution providers, cloud service providers, and analytics companies. All these partners are bound by strict confidentiality agreements and may only use your data for the specific purposes we define.

4.2 Legal Requirements

Raja11 will disclose your information if required to do so by a court order, regulatory authority directive, or applicable legal requirement. In such situations, we will notify you where permitted by law.

4.3 Protection of Interests

In cases where there is a serious threat to an individual's safety or to prevent financial crime, raja11 may share relevant information with the appropriate authorities.

Important: raja11 never shares your personal information with third-party advertisers or marketing companies without your explicit consent.

05 Cookies & Tracking Technologies

Raja11 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication and session management. These cookies cannot be disabled.
  • Performance Cookies: Helps us understand how users interact with the platform so we can make improvements. Data is collected in aggregate and anonymised form.
  • Functional Cookies: Remember your preferences such as language, display settings, and login details for your convenience.
  • Analytics Cookies: Used to analyse platform traffic and usage patterns for continuous improvement.

You can manage cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of the raja11 platform. By continuing to use our platform after receiving a cookie notification, you consent to the use of cookies as described here.

06 Data Storage & Security

6.1 Retention Period

Raja11 retains your personal data for as long as your account is active or as long as necessary to provide services to you. Once your account is closed, we will retain your data for the period required by law or for the purpose of resolving any outstanding claims.

6.2 Security Measures

Raja11 implements multiple layers of technical and organisational protection to keep your data secure at all times:

  • 256-bit SSL encryption for all data in transit.
  • Encryption of sensitive data stored in the database.
  • Firewalls and intrusion detection systems.
  • Periodic security audits by independent experts.
  • Security awareness training for all staff.
  • Strict role-based access control (RBAC).

While we take all reasonable precautions, no system is 100% secure against all threats. We encourage you to also protect your account by using a strong password and not sharing your login credentials.

07 Your Rights as a Data Owner

Raja11 respects your rights as an individual with regard to your personal data. The following are the rights you hold:

Right to Access

You have the right to request a copy of all personal data we hold about you at any time.

Right to Rectification

You may request that we correct any inaccurate or incomplete data we hold about you.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal requirements.

Right to Restriction

You may request that we restrict the processing of your data under certain circumstances as defined by law.

Right to Portability

You have the right to receive your data in a structured, machine-readable format for transfer to another platform.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

To exercise any of the rights above, contact the raja11 support team via live chat within the platform. We will process your request within the required timeframe and may require identity verification before any action is taken.

08 Children's Data Protection

The raja11 platform is not intended for individuals under the age of 18. We do not knowingly collect any personal information from children. If you believe a child has registered or provided information to us, please contact our support team immediately so we can take appropriate action, including removing that information from our systems.

Raja11 employs an age verification system during the registration process. Any account found to belong to an individual under the age of 18 will be terminated immediately and all related information will be deleted.

09 Links to Third-Party Sites

The raja11 platform may contain links to third-party websites or services in certain contexts. Please note that this Privacy Policy applies solely to the raja11 platform. We are not responsible for the privacy practices of those third-party sites and encourage you to read their own privacy policies before providing any personal information.

For third-party payment services such as the FPX gateway and e-wallets like Touch 'n Go, data you enter on their interfaces is subject to their respective privacy policies. raja11 does not store your credit card numbers or full bank account details — we only retain the information necessary to identify your payment account for withdrawal purposes.

10 Privacy Policy Amendments

Raja11 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. Any material amendments will be communicated to you via an in-platform notification or an email to the address registered on your account.

The last updated date will always be displayed at the top of this document. We encourage you to review this page periodically. Your continued use of the raja11 platform after any amendments take effect constitutes your acceptance of the latest version of this Privacy Policy.

11 Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, there are several ways to reach our team:

  • Live Chat: Available 24 hours a day, 7 days a week, directly within the raja11 platform.
  • Support Email: [email protected] (replies within 1–2 business days).
  • FAQ Page: Many privacy-related frequently asked questions have been answered at FAQ page us.

The raja11 support team is ready to assist you with any data privacy enquiries. We are committed to providing clear and satisfactory responses within the stipulated timeframe.


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Your Data Is Safe. Your Game Is Secure.

Play with peace of mind at raja11 — Malaysia's online casino platform that safeguards your data with the same commitment it brings to delivering the best gaming experience.


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